Medical Equipment Customer Care Specialist

Quipt Home Medical, Corp.; United States; A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance- multiple plans to选择

Short Term Disability & Long Term Disb

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Descripción de la vacante

Quipt Home Medical is seeking a Customer Service Representative to be the frontline contact for patients, caregivers, referrals, and commercial accounts. You will answer inquiries, verify insurance, process orders, and coordinate deliveries with care and professionalism.

You will need strong communication and interpersonal skills, clerical experience, and proficiency with Microsoft Office. This is a full-time, on-site role in the United States with comprehensive benefits.

Formación

• High School Diploma or equivalent.
• Previous clerical or customer service experience.
• Knowledge of Microsoft Office (Word, Excel).
• Proficient general office skills (typing, fax, filing, multiple phone line).
• Neat personal appearance with strong communication skills.

Responsabilidades

• Answer incoming calls using the company greeting and transfer to the appropriate person.
• Greet visitors and direct them to the right personnel.
• Process customer orders timely and accurately in the system.
• Verify insurance and eligibility, coordinate with third parties as needed.
• Provide information about products and services and resolve complaints.

Conocimientos

Strong communication skills

Interpersonal skills

Clerical experience

Multiline phone handling

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office (Word, Excel)

Descripción del empleo

Quipt Home Medical is seeking a Customer Service Representative to be the frontline contact for patients, caregivers, referrals, and commercial accounts. You will answer inquiries, verify insurance, process orders, and coordinate deliveries with care and professionalism.

You will need strong communication and interpersonal skills, clerical experience, and proficiency with Microsoft Office. This is a full-time, on-site role in the United States with comprehensive benefits.