Medical Call Center Scheduler — Patient Care

Urology Healthcare Group, Inc.; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Profit Sharing (Company Paid!)

Employer Match for Retirement Savings!

Company Paid Holidays

Vacation and Sick Time, Plus 2Personal

Personal Days a Year

Medical and Vision Insurance

Basic Life Insurance, AD&D and Long**

Term Disability (Company Paid)

Optional Short-Term Disability

Optional Additional Life Insurance for

Employee and/or Family Members

Job summary

Mississippi Urology Clinic in Jackson, MS is seeking a Call Center Agent/Representative to answer inbound calls and schedule patients with physicians. You will register, schedule, and coordinate patient information with emphasis on service quality.

The role requires strong communication, a patient-centered approach, and the ability to handle high call volumes in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent required.
• 1 year of office admin experience required.
• Experience in call center or high-volume environments preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Answer inbound calls from patients and schedule appointments.
• Register, schedule, and reschedule for patients.
• Coordinate information with patients including insurance and history.
• Maintain accurate records and manage call flow.

Skills

Office admin experience

Customer service

Call center experience

High-volume calls

Multi-tasking

Education

High School Diploma or equivalent

Job description

Mississippi Urology Clinic in Jackson, MS is seeking a Call Center Agent/Representative to answer inbound calls and schedule patients with physicians. You will register, schedule, and coordinate patient information with emphasis on service quality.

The role requires strong communication, a patient-centered approach, and the ability to handle high call volumes in a fast-paced clinic environment.