Patient Scheduling Specialist (Healthcare)

Minnesota Urology, PA; Coon Rapids (MN); On-site; USD 53,870,000 - 67,337,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

HSA / FSA

Paid time off

Disability insurance

Life insurance

Other workplace perks

Job summary

Minnesota Urology in Minnesota is seeking an Appointment Scheduler to support patient access and scheduling across its Coon Rapids and Fridley clinics. You will handle calls, schedule, reschedule, and cancel appointments, collect patient information, and coordinate with providers using the EHR system.

The role requires strong communication, organization, and attention to detail, with comfort using scheduling software in a fast-paced healthcare environment. Competitive hourly pay is provided.

Qualifications

• Strong communication skills and ability to interact with patients professionally and empathetically.
• Excellent organizational skills with high attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with scheduling software or electronic health record systems.
• Customer-service mindset and ability to work well in a team.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling, and cancellations.
• Gather patient information and coordinate scheduling based on provider availability.
• Update patient records and document interactions.
• Use electronic health record systems to manage appointments and send reminders.
• Communicate with clinical and administrative teams to resolve scheduling conflicts.

Skills

Communication

Organizational skills

Attention to detail

Multitasking

Customer service

Teamwork

Scheduling software

Tools

Scheduling software

Electronic Health Records

Job description

Minnesota Urology in Minnesota is seeking an Appointment Scheduler to support patient access and scheduling across its Coon Rapids and Fridley clinics. You will handle calls, schedule, reschedule, and cancel appointments, collect patient information, and coordinate with providers using the EHR system.

The role requires strong communication, organization, and attention to detail, with comfort using scheduling software in a fast-paced healthcare environment. Competitive hourly pay is provided.