Medical Assistant – Reproductive Health & Front Desk

Planned Parenthood Mar Monte Careers; Roseville (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Planned Parenthood Mar Monte Careers is seeking a detail-oriented Front Office Clerk to support patient flow, billing, and scheduling at our California center. The role requires accurate data entry, appointment coordination, and clear communication with patients about services and payment options.

You will enter patient information into the Electronic Practice Management System, collect fees, secure insurance details, and assist with daily billing tasks while upholding PPMM standards of customer

Qualifications

• High School Diploma or GED required.
• Ability to communicate sensitive information across diverse backgrounds.
• General knowledge of Windows-based computer applications and willingness to learn new software.

Responsibilities

• Front Office Check-in & Check-out: communicate about services, payment and scheduling.
• Enter accurate patient information into EPM.
• Make appointments and referrals; obtain insurance information for billing.
• Ensure charges are posted and daily billing tasks are completed.
• Handle patient check-out, collect fees and schedule future visits.
• Prepare charts and perform daily tasks as directed.

Skills

Communication

Multitasking

Customer service

Data entry

Computer literacy

Education

High School Diploma or GED

Tools

Electronic Practice Management System (EPM)

Job description

Planned Parenthood Mar Monte Careers is seeking a detail-oriented Front Office Clerk to support patient flow, billing, and scheduling at our California center. The role requires accurate data entry, appointment coordination, and clear communication with patients about services and payment options.

You will enter patient information into the Electronic Practice Management System, collect fees, secure insurance details, and assist with daily billing tasks while upholding PPMM standards of customer