Health Center Assistant: Front Desk & Lab (Nights & Weekends)

Planned Parenthood Mar Monte, Inc.; Reno (NV); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Planned Parenthood Mar Monte, Inc. is seeking a front office/care coordination professional to greet patients, collect insurance information, and manage scheduling and billing in our Reno health center.

The role involves handling patient information with care, using the electronic management system (EPM), and supporting day-to-day clinic operations while upholding PPMM’s standards of service and confidentiality.

Competenze

• Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written).
• General knowledge of Windows-based computer applications and willingness to learn new computer skills.
• Ability to work in a busy environment, handling multiple tasks simultaneously with accuracy and attention to detail.

Mansioni

• Greet patients and provide information about services, payment and scheduling.
• Collect and verify patient information, insurance details, and collect payments as needed.
• Enter patient data into EPM and manage billing tasks, charges, and daily close of business procedures.
• Schedule appointments and coordinate referrals as necessary.
• Communicate with insurance companies for benefit information and authorization.
• Prepare charts for appointments and ensure documentation is complete and accurate.

Conoscenze

Communication skills

Windows-based software

Multitasking

Formazione

High School Diploma or GED

Strumenti

Electronic Practice Management System (EPM)

Descrizione del lavoro

Planned Parenthood Mar Monte, Inc. is seeking a front office/care coordination professional to greet patients, collect insurance information, and manage scheduling and billing in our Reno health center.

The role involves handling patient information with care, using the electronic management system (EPM), and supporting day-to-day clinic operations while upholding PPMM’s standards of service and confidentiality.