Health Center Specialist: Front & Back Office

Planned Parenthood Mar Monte; Redwood City (CA); On-site; USD 52,000 - 64,000; Full time

Job summary

Planned Parenthood Mar Monte seeks a Health Services Specialist I at the Redwood City health center to provide direct reproductive health services and patient support. The role emphasizes accuracy, compassion, and adherence to PP guidelines.

Responsibilities include counseling patients, managing check-in/out, and data entry into EPM, with flexibility to work nights and weekends as needed in a busy clinic environment.

Qualifications

• High School Diploma or GED.
• Able to communicate sensitive information across diverse backgrounds.
• General knowledge of Windows-based computer applications and willingness to learn new computer skills.
• Ability to work in a busy environment, handling multiple tasks with accuracy and attention to patients and staff.

Responsibilities

• Provides direct service in health center areas including sexual and reproductive health and abortion as appropriate to scope.
• Provides patients with accurate information regarding Planned Parenthood services, contraception, options and funding sources.
• Contributes to achieving health center productivity goals.
• Screens financial, medical and social history with correct documentation of pertinent information.
• Communicates professionally about services, payment and appointment scheduling.
• Enters accurate patient information into Electronic Practice Management System (EPM) and handles billing tasks.

Skills

Communication

Windows basics

Multitasking

Patient respect

Education

HS Diploma/GED

Tools

EPM system

Job description

Planned Parenthood Mar Monte seeks a Health Services Specialist I at the Redwood City health center to provide direct reproductive health services and patient support. The role emphasizes accuracy, compassion, and adherence to PP guidelines.

Responsibilities include counseling patients, managing check-in/out, and data entry into EPM, with flexibility to work nights and weekends as needed in a busy clinic environment.