Medical Assistant: Front Desk, Lab & Patient Care

Planned Parenthood Mar Monte, Inc.; Watsonville (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Planned Parenthood Mar Monte, Inc. is seeking a courteous front desk and billing associate to support daily health center operations in California.

The role involves patient check-in/check-out, accurate data entry in the EPM system, handling payments and insurance information, and coordinating referrals and appointments. The position requires high school (or GED), strong communication skills, basic computer knowledge, and the ability to multitask in a fast-paced clinical environment.

Qualifications

• High School Diploma or General Education Diploma (GED)
• Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written)
• General knowledge of Windows based computer applications and willingness to learn new computer skills
• Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff

Responsibilities

• Provide direct service in health center areas including sexual and reproductive health and related services as appropriate
• Provide patients with information regarding services, contraception, options and funding sources
• Enter accurate patient information into the Electronic Practice Management System (EPM) and handle billing-related tasks
• Schedule appointments, collect payments and insurance information, and ensure charges are posted accurately
• Perform lab testing including pregnancy tests and STI/HIV testing and process specimens for labs
• Assist with patient prep and provide referrals as needed to support family planning and other services

Job description

Planned Parenthood Mar Monte, Inc. is seeking a courteous front desk and billing associate to support daily health center operations in California.

The role involves patient check-in/check-out, accurate data entry in the EPM system, handling payments and insurance information, and coordinating referrals and appointments. The position requires high school (or GED), strong communication skills, basic computer knowledge, and the ability to multitask in a fast-paced clinical environment.