Medical Assistant

Phoenix-House-of-New-York; New York (NY); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Paid holidays, vacation, sick time, &

403(b) retirement plan

Job summary

Phoenix House of New York is seeking a dedicated Medical Assistant to support clinical services and audit medication handling. You will assist in data entry into the EMR system, maintain patient confidentiality, and help coordinate appointments within a busy outpatient setting in Queens, NY.

Qualifications include a high school diploma, completion of an accredited Medical Assistant program, and at least two years of healthcare experience.

Qualifications

• High School Diploma or GED required; Medical Assistant program graduate.
• Two years of healthcare experience.
• Ability to perform medication audits and data entry.
• Maintain patient confidentiality and follow policies.
• Excellent communication and organizational skills.

Responsibilities

• Supervises the (self) administration of medication to patients.
• Transcribes medication orders and monitors medication records for compliance.
• Perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.
• Enter data into computer EMR software.
• Answering telephones and updating patient records.
• Schedule appointments and assist with hospital admissions and laboratory services.
• Communicate with external agencies as needed.
• Perform other duties as assigned.

Skills

Ethical Practices

Judgment

Relationship Management

Time Management

Empathy

Professional Boundaries

Global and Cultural Awareness

Critical Evaluation

Problem Solving

Decision Making

Communication

Teamwork

Crisis Management

Technical Capacity

Education

High School Diploma/GED

Graduate from an accredited Medical Assistant Program

Tools

EMR Software

Job description

SUMMARYAre you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?As a Medical Assistant at Phoenix House, you will provide operational support to facilitate the delivery of clinical services to patients and perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***About UsPhoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.What We OfferAt Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:(10) Paid HolidaysPaid vacation, sick time, personal and wellness timeMedical, dental, and vision insurance for those who are scheduled to work at least 30 hours per weekPet insurance, legal support, and other supplemental insuranceA generous tuition reimbursement program403(b) retirement planCompetitive wages and more...You will have responsibilities including but not limited to:Supervises the (self) administration of medication to patients.Transcribes medication orders and monitors medication records for compliance.Perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures.Enter data into computer EMR software.Answering telephonesUpdate and file patient medical recordsScheduled appointmentsArranging for hospital admissions and laboratory servicesCorrespond with external agencies, pertaining to client(s) as needed.Perform other duties as assigned.Job Details:Long Island City Residential - Queens, NYFull Time-non-exemptSalary range $20.48 - $30.67 hourlyREQUIRED EDUCATION/LICENSES/CERTIFICATIONSHigh School Diploma/GEDGraduate from an accredited Medical Assistant ProgramREQUIRED EXPERIENCE2 years of experience in a healthcare settingCOMPETENCIES (KSA’s)Ethical PracticesJudgmentRelationship ManagementTime ManagementEmpathyProfessional BoundariesGlobal and Cultural AwarenessCritical EvaluationProblem SolvingDecision MakingCommunicationTeamworkCrisis ManagementTechnical CapacityWORK ENVIRONMENTThis job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds