Recovery Support Specialist

Phoenix-House-of-New-York; New York (NY); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Employer-paid health insurance

Shuttle service to train stations

Paid holidays

Tuition reimbursement

Job summary

Phoenix House in New York is seeking a Recovery Support Specialist to join our Long Island City residential team. You will participate in shift changes, monitor participation in program events, and help ensure clients follow the daily schedule.

You will document adherence, conduct safety checks, assist with admissions, and provide supervised transportation to off-site appointments. Eligible employees receive 100% employer-paid medical insurance for themselves and dependents, plus a comprehensive

Qualifications

• High School diploma or equivalent required.
• Credentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standing.
• Minimum two years’ experience in a substance use disorder treatment setting.
• Trained to dispense medications to clients in case of emergency.

Responsibilities

• Ensures patients adhere to the day-to-day program schedule and attendance is tracked.
• Monitors participation in program events and activities.
• Conducts routine room/bed checks to ensure resident safety and presence.
• Performs facility safety checks and screen for contraband as required.
• Assumes lead duties for shift and ensures tasks are completed; reports incidents.
• Provides supervised transportation to off-site appointments or activities.
• Maintains timely documentation in logs and reports; assists with filing and data-entry.

Skills

SUD treatment experience

Shift coordination

Crisis intervention

Counseling support

Education

High School diploma or equivalent

CASAC-T certification

Job description

SUMMARYAre you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?As a Recovery Support Specialist at Phoenix House, you will participate and facilitate the occurrence of shift change, provide Criss intervention counseling, conduct group intake, ensure that client adhere to the day-to-day program schedule, tracking attendance and monitoring participation in program events and activities.If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***About UsPhoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.What We OfferAt Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:(10) Paid HolidaysPaid vacation, sick time, personal and wellness timeMedical, dental, and vision insurance for those who are scheduled to work at least 30 hours per weekPet insurance, legal support, and other supplemental insuranceA generous tuition reimbursement program403(b) retirement planCompetitive wages and more...You will have responsibilities including but not limited to:Ensures that patients adhere to the day-to-day program schedule, tracking attendance as required.Monitors participation in program events and activities.Conducts and documents appropriately room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.Conducts routine facility checks to ensure facility safety and security.Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.Assumes lead duties for shift(s) as assigned, which includes ensuring that the program schedule is followed, all duties are assigned and completed by team during the shift and critical incidents are reported to the Manager on Call and appropriately documented.Mentor patients towards success in program including but not limited to behavior modification, program rules, schoolwork, job responsibilities and appropriate social interactions with peers, family and staff.Provides safe, timely, and supervised transportation of patients to off-site appointments or activities as needed.Maintains accurate documentation in staff log, incident reports, facility forms, and/or other reports in a timely manner in accordance with policies, procedures and regulations.Assist with filing and data-entry.Job Details:Long Island City Residential - Queens, NYFull Time-non-exemptSalary range $17.78 - $26.68Shuttle services are provided for staff, pick up and drop off to and from the train stations in Long Island City, making the commute easier and more convenient.Shuttle service for staff operates during the following hours:Morning: 6:30 AM – 10:00 AMEvening: 4:30 PM – 8:00 PMREQUIRED EDUCATIONHigh School diploma or equivalent requiredLICENSES & CERTIFICATIONSCredentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standingREQUIRED EXPERIENCEMinimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co-occurring disorders.Trained to dispense medications to clients in case of emergency.COMPETENCIES (KSAs)Ethical PracticesJudgmentRapport BuildingEmotional IntelligenceEmpathyProfessional BoundariesGlobal and Cultural AwarenessCritical EvaluationProblem SolvingDecision MakingCommunicationTeamworkCrisis ManagementTechnical CapacityWORK ENVIRONMENTThis job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.