Supervisor of Clinical Services

Phoenix-House-of-New-York; New York (NY); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Employer-paid health insurance

Paid holidays

Paid vacation and sick time

Dental and vision insurance

Tuition reimbursement program

403(b) retirement plan

Job summary

Phoenix House of New York seeks a Clinical Supervisor in Queens to oversee discharge planning, provide direct clinical services, and supervise clinical staff.

You will coordinate treatment plans across mental health, education, and vocational rehab, work with state agencies, and ensure Medicaid compliance while maintaining a compassionate, values-based approach.

This role offers a comprehensive benefits package and a path to leadership within a respected organization.

Qualifications

• Master’s degree in social work or mental health counseling is required.
• Minimum five years of experience in substance use disorder treatment.
• At least two years in a supervisory role.
• Familiarity with the OASAS 820 Model and Regulations.

Responsibilities

• Provides direct clinical services including crisis intervention and counseling.
• Supervises clinical staff and approves discharge planning.
• Coordinates treatment and recovery plans to meet regulatory standards.
• Leads case conferences and oversees staff development.
• Ensures Medicaid and regulatory compliance across operations.

Skills

Leadership

Initiative

Ethical Practices

Judgment

Relationship Management

Emotional Intelligence

Professional Boundaries

Global and Cultural Awareness

Critical Evaluation

Problem Solving

Decision Making

Communication

Teamwork

Crisis Management

Technical Capacity

Education

Master's degree in social work or Mental Health Counseling

Job description

SUMMARYAre you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?As a Clinical Supervisor at Phoenix House, you will provide direct clinical services, review and approve all facets of discharge planning and provide routine supervision to clinical staff.If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***About UsPhoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.What We OfferAt Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:(10) Paid HolidaysPaid vacation, sick time, personal and wellness timeMedical, dental, and vision insurance for those who are scheduled to work at least 30 hours per weekPet insurance, legal support, and other supplemental insuranceA generous tuition reimbursement program403(b) retirement planCompetitive wages and more...You will have responsibilities including but not limited to:• Provides direct clinical services (i.e., crisis intervention/de-escalation, assessment, counseling, family therapy, referrals, and discharge planning) to patients as needed• Assists clinical staff in the development of treatment/recovery plans, ensuring that such plans address all facets of a patient's treatment - mental health, substance abuse, education, and vocational rehabilitation• Review and approve all facets of discharge planning• Ensures that treatment operations meet clinical regulations• Ensures that treatment operations comply with Medicaid and other reimbursement standards• Designates staff to perform tasks required under regulations (i.e., evaluation of patients’ needs, development and implementation of treatment/recovery plans, etc.)• Conducts regular interdisciplinary case conferences.• Leads workshops and individual or group therapy sessions, as needed, in conjunction with other clinical staff.• Works with counselors in all areas of their job functions and facilitates open, consistent, skill focused clinical supervision and staff development, documenting as needed.• Responsible for overseeing and coordinating overall patient case management with applicable state and local social services agencies, legal referral sources and resources, school-based stakeholders, and community-based providers of services, as needed.• Reviews clinical documentation of staff; participates in or leads the clinical case review process; supports, monitors, and implements clinical and recovery support programming for all phases of treatment.Job Details:Long Island City Residential - Queens, NYFull Time-ExemptSalary range $56,000 - $84,000Shuttle services are provided for staff, pick up and drop off to and from the train stations in Long Island City, making the commute easier and more convenient.Shuttle service for staff operates during the following hours:Morning: 6:30 AM – 10:00 AMEvening: 4:30 PM – 8:00 PMREQUIRED EDUCATIONMaster’s degree in social work or Mental Health CounselingLICENSES/CERTIFICATIONSIndependent license issued by NYSLMSW/LMHCREQUIRED EXPERIENCEMinimum five years of experience working in substance use disorder treatmentMinimum two years of experience in a supervisory roleExperience and Knowledge of the OASAS 820 Model and Regulations.COMPETENCIES (KSAs)• Leadership• Initiative• Ethical Practices• Judgment• Relationship Management• Emotional Intelligence• Professional Boundaries• Global and Cultural Awareness• Critical Evaluation• Problem Solving• Decision Making• Communication• Teamwork• Crisis Management• Technical CapacityWORK ENVIRONMENTThis job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.