Medical Assistant (58636)

Phoenix House of New York; New York (NY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Job summary

Phoenix House of New York is seeking a Medical Assistant to provide operational support for clinical services and ensure accurate medication audits. The role emphasizes confidentiality, data entry in EMR systems, and coordinating appointments.

Qualifications include a High School Diploma or GED and a Medical Assistant program graduate with at least 2 years of healthcare experience. This is a full-time, on-site position with comprehensive benefits including employer-paid medical insurance.

Qualifications

• High School Diploma or GED required.
• Graduate from an accredited Medical Assistant program.
• Minimum 2 years of experience in a healthcare setting.

Responsibilities

• Supervises the (self) administration of medication to patients.
• Transcribes medication orders and monitors medication records for compliance.
• Performs audits of medication transported, received, administered, stored, or disposed, as trained and assigned.
• Maintain patient confidentiality and follow Phoenix House medication policies.
• Enter data into computer EMR software.
• Answering telephones and updating patient medical records.
• Schedule appointments and arrange hospital admissions/laboratory services.
• Communicate with external agencies as needed.
• Perform other duties as assigned.

Skills

Empathy

Communication

Time Management

Professional Boundaries

Teamwork

Crisis Management

Education

High School Diploma/GED

Graduate from an accredited Medical Assistant Program

Tools

EMR software

Job description

Job Location: Long Island City Residential - Long Island City, NY 11106

Position Type: Full Time

Education Level: High School or GED Equivalent

Salary Range: $20.48 - $30.67 Hourly

Travel Percentage: None

Job Shift: Floater

Job Category: Health Care

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Medical Assistant at Phoenix House, you will provide operational support to facilitate the delivery of clinical services to patients and perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.

***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

You will have responsibilities including but not limited to:

• Supervises the (self) administration of medication to patients.
• Transcribes medication orders and monitors medication records for compliance.
• Perform accurate and complete audits of medication transported, received, administered, stored, or disposed, as trained, and assigned.
• Maintain patient confidentiality and conduct in accordance with Phoenix House medication policies and procedures.
• Enter data into computer EMR software.
• Answering telephones
• Update and file patient medical records
• Scheduled appointments
• Arranging for hospital admissions and laboratory services
• Correspond with external agencies, pertaining to client(s) as needed.
• Perform other duties as assigned.

Job Details:

Long Island City Residential - Queens, NY

Full Time-non-exempt

Salary range $20.48 - $30.67 hourly

QualificationsREQUIRED EDUCATION/LICENSES/CERTIFICATIONS

• High School Diploma/GED
• Graduate from an accredited Medical Assistant Program

REQUIRED EXPERIENCE

• 2 years of experience in a healthcare setting

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Time Management
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

WORK ENVIRONMENT

This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds