Recovery Support Specialist

Phoenix-House-of-New-York; Hauppauge (NY); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Paid Holidays

Medical, dental, and vision insurance

Tuition reimbursement

403(b) retirement plan

Pet insurance

Job summary

Phoenix House of New York is seeking a Recovery Support Specialist to assist with shift changes, provide Criss intervention counseling, conduct group intake, and monitor daily program adherence for residents in Hauppauge, NY. This role requires a High School diploma, CASAC-T in good standing, and at least two years in a substance use disorder setting.

We offer comprehensive benefits including employer-paid medical, paid holidays, tuition reimbursement, and retirement plans.

Qualifications

• High School diploma or equivalent required.
• CASAC-T credential in good standing.
• Minimum two years’ experience in SUD treatment setting.

Responsibilities

• Ensures patients adhere to day-to-day program schedule and tracks attendance.
• Monitors participation in program events and activities.
• Conducts room/bed checks (min 30 mins) to ensure resident safety and presence.
• Performs routine facility checks for safety and security.
• Reviews client property upon admission to ensure compliance with rules.
• Conducts contraband searches and drug screen administration per policy.
• Assumes lead duties for shifts, ensuring schedule adherence and incident reporting.
• Mentors patients toward successful program participation and appropriate social interactions.
• Provides safe transportation to off-site appointments as needed.
• Assists in the medication room when required.

Skills

Ethical Practices

Judgment

Rapport Building

Emotional Intelligence

Empathy

Professional Boundaries

Crisis Management

Teamwork

Communication

Decision Making

Education

High School diploma or equivalent

Job description

SummaryAre you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?As a Recovery Support Specialist at Phoenix House, you will participate and facilitate the occurrence of shift change, provide Criss intervention counseling, conduct group intake, ensure that client adhere to the day-to-day program schedule, tracking attendance and monitoring participation in program events and activities.If this sounds like you, we invite you to apply. Be part of something bigger — help us build a healthier, addiction-free future together.***Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***About UsPhoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values— Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking —guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.What We OfferAt Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well-being, and work-life balance. Here are some of our perks:(10) Paid HolidaysPaid vacation, sick time, personal and wellness timeMedical, dental, and vision insurance for those who are scheduled to work at least 30 hours per weekPet insurance, legal support, and other supplemental insuranceA generous tuition reimbursement program403(b) retirement planCompetitive wages and more...You will have responsibilities including but not limited to:Ensures that patients adhere to the day-to-day program schedule, tracking attendance as required.Monitors participation in program events and activities.Conducts and documents appropriately room/bed checks (minimally every thirty minutes) to ensure resident safety and presence.Conducts routine facility checks to ensure facility safety and security.Reviews client property/items upon admission or receipt to ensure compliance with facility and program rules.Conducts contraband searches and drug screen analysis administration in accordance with policies and procedures.Assumes lead duties for shift(s) as assigned, which includes ensuring that the program schedule is followed, all duties are assigned and completed by team during the shift and critical incidents are reported to the Manager on Call and appropriately documented.Mentors patients towards success in program including but not limited to behavior modification, program rules, school work, job responsibilities and appropriate social interactions with peers, family and staff.Provides safe, timely, and supervised transportation of patients to off-site appointments or activities as needed.Assist in the medication room, as needed.Job Details:Hauppauge Residential - Hauppauge, NYFull -Time/Part-Time-Non-exemptSalary $17.78 - $26.68REQUIRED EDUCATIONHigh School diploma or equivalent requiredLICENSES & CERTIFICATIONSCredentialed Alcoholism and Substance Abuse Counselor Trainee (CASAC-T) in good standingREQUIRED EXPERIENCEMinimum two years’ experience working in a substance use disorder treatment setting, including working with patients with co-occurring disorders.Trained to dispense medications to clients in case of emergency.COMPETENCIES (KSAs)Ethical PracticesJudgmentRapport BuildingEmotional IntelligenceEmpathyProfessional BoundariesGlobal and Cultural AwarenessCritical EvaluationProblem SolvingDecision MakingCommunicationTeamworkCrisis ManagementTechnical CapacityWORK ENVIRONMENTThis job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Regularly required to sit, use hands to type, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds..