Pediatric Medical Administrative Secretary

C340 UMass Memorial Medical Group, Inc.; Plummer's Corner (MA); On-site; USD 23,000 - 43,000; Full time

Job summary

UMass Memorial Health in Northbridge, MA is seeking a Medical Administrative Secretary to provide administrative support to physicians and clinical staff, coordinate patient scheduling and registration, and maintain medical and billing documentation with accuracy and discretion.

The role requires proficiency in Microsoft Office, strong organizational and customer service skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proficiency in Microsoft Office Suite.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Preferred: Experience with electronic health record (EHR) systems.

Responsibilities

• Schedules and coordinates patient visits, registrations, and referrals.
• Verifies insurance coverage and eligibility; collects copayments and processes payments.
• Transcribes or prepares standard letters, memos, and patient correspondence.
• Maintains patient charts and documentation in accordance with HIPAA.
• Communicates with patients and caregivers to ensure a professional experience.

Job description

UMass Memorial Health in Northbridge, MA is seeking a Medical Administrative Secretary to provide administrative support to physicians and clinical staff, coordinate patient scheduling and registration, and maintain medical and billing documentation with accuracy and discretion.

The role requires proficiency in Microsoft Office, strong organizational and customer service skills, and the ability to manage multiple priorities in a fast-paced environment.