Medical Access & Scheduling Specialist

Veterans Health Administration; Battle Creek (MI); On-site; USD 38,000 - 48,000; Full time

Job summary

The Battle Creek VA Medical Center of the Veterans Health Administration is recruiting for an Advanced Medical Support Assistant. The Advanced Medical Support Assistant will function under the Community Care Service Line.

There is emphasis on scheduling, patient access, and administrative support within a complex care delivery environment, requiring strong organizational and communication skills. Grandfathering provisions may apply for current VHA employees; the position supports team-based care

Qualifications

• One year of creditable experience equivalent to the next lower grade.
• Advanced knowledge of the technical health care process and patient access.
• Advanced knowledge of policies related to care delivery and patient flow.
• Advanced knowledge of medical terminology for clinical communication.
• Ability to communicate effectively with internal and external customers.

Skills

Scheduling knowledge

Interdisciplinary care policies

Medical terminology

Communication skills

Prioritization

Written communication

Education

High school diploma or equivalent

Job description

The Battle Creek VA Medical Center of the Veterans Health Administration is recruiting for an Advanced Medical Support Assistant. The Advanced Medical Support Assistant will function under the Community Care Service Line.

There is emphasis on scheduling, patient access, and administrative support within a complex care delivery environment, requiring strong organizational and communication skills. Grandfathering provisions may apply for current VHA employees; the position supports team-based care