Advanced Medical Admin Specialist - Community Care

U.S. Department of Veterans Affairs; Battle Creek (MI); On-site; USD 38,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Battle Creek VA Medical Center, seeks an Advanced Medical Support Assistant to support community care workflows and patient access.

The role operates within the Community Care Service Line, coordinating administrative tasks and clinical data across multiple clinics. Applicants must meet basic requirements and demonstrate strong knowledge of healthcare processes, communication, and documentation.

Qualifications

• Advanced knowledge of the technical health care process and scheduling across interdisciplina ry care delivery.
• Strong communication with internal and external customers across clinical teams.
• Familiar with VA policies and community care workflows.

Responsibilities

• Provide specialized administrative patient support within an interdisciplinary care model.
• Create and track authorizations for community care using HSRM or similar tools.
• Upload clinical/administrative data to HSRM and maintain system proficiency.

Skills

Collaboration

Scheduling

Healthcare processes

Communication

EHR systems

Education

High school diploma or GED

Tools

HSRM

PPMS

CTM

Healthshare

Job description

The U.S. Department of Veterans Affairs, Battle Creek VA Medical Center, seeks an Advanced Medical Support Assistant to support community care workflows and patient access.

The role operates within the Community Care Service Line, coordinating administrative tasks and clinical data across multiple clinics. Applicants must meet basic requirements and demonstrate strong knowledge of healthcare processes, communication, and documentation.