Medical Access & Referrals Coordinator

Pinehurst Surgical Clinic PA; Pinehurst (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

Pinehurst Surgical Clinic PA is seeking a Direct Hire Medical Coordinator to manage patient access, scheduling, referrals, and insurance verification in a multi-specialty clinic. The role ensures accurate patient registration, care coordination, and compliant administrative workflows to support provider productivity.

Key duties include documenting communications, coordinating with financial counselors on patient responsibility, and maintaining front-end efficiency across the department.

Qualifications

• Strong organizational skills and attention to detail are required.
• Experience in a medical office and patient registration is preferred.
• Knowledge of insurance verification and authorization requirements is preferred.
• Proficiency with EMR systems and patient portals is expected.

Responsibilities

• Handle patient access, appointment scheduling, referrals, and insurance verification.
• Maintain accurate registration, documentation, and front-end workflow in a multi-specialty clinic.
• Coordinate with financial counselors on patient financial responsibilities and billing readiness.
• Enter and track provider orders and monitor test results for follow-up.
• Communicate schedule changes and support standard workflows to meet performance goals.

Skills

Organizational skills

Communication

Attention to detail

Multitasking

HIPAA compliance

Education

High school diploma or equivalent

Associate degree preferred

Tools

EMR systems

Patient portals

Office communication tools

Job description

Pinehurst Surgical Clinic PA is seeking a Direct Hire Medical Coordinator to manage patient access, scheduling, referrals, and insurance verification in a multi-specialty clinic. The role ensures accurate patient registration, care coordination, and compliant administrative workflows to support provider productivity.

Key duties include documenting communications, coordinating with financial counselors on patient responsibility, and maintaining front-end efficiency across the department.