Patient Access & Office Operations Coordinator

HCA Healthcare, Inc.; Asheville (NC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

401(k) plan with match

Tuition assistance

Job summary

Carolina Spine and Neurosurgery Center, part of the HCA Healthcare family, is seeking a Medical Office Coordinator to manage front desk and patient access workflows, scheduling, registrations, and communications with patients and staff.

The role collaborates with Practice Manager and clinic teams to ensure accurate intake, timely follow-ups, and compliant operations while maintaining confidentiality and patient experience.

Qualifications

• High school diploma or GED required or equivalent experience.
• Medical Office Specialist or related certificate preferred.
• Two+ years of medical office experience required.

Responsibilities

• Direct front office functions and patient access workflows.
• Assist in scheduling, registration, and collection of co-pays/deductibles.
• Support onboarding and orientation of staff in accordance with standards.
• Maintain patient files and prepare operational reports.

Skills

Customer service

Communication skills

Office software

Education

High school diploma or GED

Medical Office Specialist certificate

Tools

EHR software

Scheduling software

Job description

Carolina Spine and Neurosurgery Center, part of the HCA Healthcare family, is seeking a Medical Office Coordinator to manage front desk and patient access workflows, scheduling, registrations, and communications with patients and staff.

The role collaborates with Practice Manager and clinic teams to ensure accurate intake, timely follow-ups, and compliant operations while maintaining confidentiality and patient experience.