Referral & Scheduling Coordinator

Premier Pain Solutions, PLLC; Greenville (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Premier Pain Solutions, PLLC in Greenville, SC seeks an administrative specialist to manage referrals, patient registration, and benefits verification. You will coordinate with insurance providers, schedule appointments, and communicate with referral sources to ensure timely, accurate information flow.

The role requires strong customer service, solid communication skills, and the ability to juggle multiple tasks while maintaining confidentiality and accuracy.

Qualifications

• 2 years’ experience in a similar role.
• Strong customer service focus.
• Effective verbal and written communication skills.
• Teamwork orientation.
• Organized and able to manage multiple priorities.
• Good judgment.
• Resourcefulness in problem solving.
• Able to take and follow through with delegated tasks and accountability.
• High School Diploma or GED required.

Responsibilities

• Track, coordinate, and communicate patient referrals.
• Ensure complete patient registration with demographics and insurance.
• Handle requests from third- party referral sources and provide data.
• Serve as point person for multidisciplinary evaluation including scheduling and communications.
• Assemble information on patient’s clinical background and referral needs.
• Contact insurance companies to verify benefits and prior authorizations.
• Review referral details and expectations with the patient.
• Assist patients with financial or social barriers; arrange interpreters or transportation as needed.
• Ensure referrals are addressed promptly.
• Remind patients of scheduled appointments.
• Communicate patient updates between program and referring sources.
• Communicate with referral sources to ensure complete information.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Organization

Multitasking

Problem solving

Accountability

Education

High School Diploma or GED

Job description

Premier Pain Solutions, PLLC in Greenville, SC seeks an administrative specialist to manage referrals, patient registration, and benefits verification. You will coordinate with insurance providers, schedule appointments, and communicate with referral sources to ensure timely, accurate information flow.

The role requires strong customer service, solid communication skills, and the ability to juggle multiple tasks while maintaining confidentiality and accuracy.