Medicaid & SNAP Eligibility Specialist

Meyer Entsorgung; South Bend (IN); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Career development opportunities

Comprehensive insurance coverage

401K retirement plan

Paid time off

Tuition reimbursement

Job summary

Stryker Corporation in South Bend, IN, is hiring a Customer Service Representative - Eligibility Specialist. The role involves assisting customers with inquiries regarding Medicaid, SNAP, and TANF programs through high-volume inbound calls.

Applicants should possess a high school diploma and preferably have some college experience, alongside strong critical thinking and customer support skills. The position offers a base rate of $18.00/hr and various employment benefits including career development and insurance coverage.

Qualifications

• High school diploma or GED required.
• 0-2 years of relevant professional experience preferred.
• Proven customer support experience strongly preferred.
• Strong critical thinking and problem-solving skills.
• Excellent organizational, verbal, and written communication skills.

Responsibilities

• Receive and assess applications while communicating with clients.
• Validate income and manage case referrals.
• Engage daily with program participants.
• Educate clients on program services and eligibility prerequisites.
• Process cases efficiently while maintaining professionalism.

Skills

Customer support experience

Critical thinking

Problem-solving skills

Data entry skills

Interpersonal skills

Attention to detail

Education

High school diploma or GED

Some college or a college degree

Job description

Stryker Corporation in South Bend, IN, is hiring a Customer Service Representative - Eligibility Specialist. The role involves assisting customers with inquiries regarding Medicaid, SNAP, and TANF programs through high-volume inbound calls.

Applicants should possess a high school diploma and preferably have some college experience, alongside strong critical thinking and customer support skills. The position offers a base rate of $18.00/hr and various employment benefits including career development and insurance coverage.