Impactful Eligibility CSR — Medicaid, SNAP & TANF

Meyer Entsorgung; Fort Wayne (IN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive Insurance Coverage

401K Retirement Savings plan with Company Matching

Paid Time Off Package

Tuition Reimbursement

Wellness Support

Job summary

Stryker Corporation is seeking a Customer Service Representative - Eligibility Specialist in Fort Wayne, IN. This role involves managing high-volume inbound calls concerning Medicaid, SNAP, and TANF programs, ensuring client satisfaction and effective problem resolution.

Successful candidates will possess strong customer support skills, attention to detail, and a commitment to client service. Comprehensive insurance coverage, career development, and competitive compensation with bonuses are included in the benefits package.

Qualifications

• High school diploma or GED required with 0-2 years of relevant experience.
• Strong customer support experience preferred.
• Ability to handle complex inquiries via telephone.

Responsibilities

• Receive and assess applications for Medicaid, SNAP, and TANF programs.
• Process inbound calls and manage client inquiries.
• Educate clients on program services and eligibility requirements.

Skills

Customer Support Experience

Problem Solving Skills

Data Entry Accuracy

Interpersonal Skills

Attention to Detail

Education

High school diploma or GED

Some college or a college degree

Job description

Stryker Corporation is seeking a Customer Service Representative - Eligibility Specialist in Fort Wayne, IN. This role involves managing high-volume inbound calls concerning Medicaid, SNAP, and TANF programs, ensuring client satisfaction and effective problem resolution.

Successful candidates will possess strong customer support skills, attention to detail, and a commitment to client service. Comprehensive insurance coverage, career development, and competitive compensation with bonuses are included in the benefits package.