Media Account Manager - Post-Sale Solutions

TEGNA Inc.; San Diego (CA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical plan

401(k) matching

Teladoc access

Paid holidays

Paid time off

Job summary

TEGNA Inc. in San Diego is seeking an Account Manager to support Account Executives by handling post-sale fulfillment, program implementation, and ongoing client service across broadcast and digital platforms.

You will maintain client schedules, assist with contracts and avails, monitor campaign performance, and help identify incremental revenue while collaborating with marketing, research, and creative teams.

Qualifications

• 1-3 years of account management in a fast-paced media sales environment.
• Track record of retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
• Knowledge of Google Analytics and advertising solutions is highly desirable.
• Prior experience using CRM systems and MS Office suite.

Responsibilities

• Provide post-sale support to Account Executives, including campaign implementation, maintenance, and review.
• Interact daily with advertising agencies and direct clients; maintain client schedules and implement promotions.
• Collaborate with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
• Attend sales meetings and trainings to stay informed on products and processes.
• Identify new/incremental revenue opportunities based on campaign results with designated Account Executives.
• Assist with contracts, avails, traffic, and collection; deliver excellent customer service.
• Track client audience delivery using ratings, impressions, and KPIs; monitor campaign fulfillment.
• Coordinate with team to set up new accounts, contracts, orders, and revisions.

Skills

Account management

CRM systems

MS Office

Google Analytics

Communication skills

Tools

MS Office

Job description

TEGNA Inc. in San Diego is seeking an Account Manager to support Account Executives by handling post-sale fulfillment, program implementation, and ongoing client service across broadcast and digital platforms.

You will maintain client schedules, assist with contracts and avails, monitor campaign performance, and help identify incremental revenue while collaborating with marketing, research, and creative teams.