Media Account Manager — Client Growth & Campaign Delivery

TEGNA, Inc.; Austin (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical plan

Dental & vision

401k match

PTO & holidays

Teladoc & therapy

Job summary

TEGNA Inc. in Austin, TX is seeking an Account Manager to support Account Executives by owning post-sale fulfillment, ensuring smooth campaign implementation across broadcast and digital platforms.

The role focuses on client service, retention, and revenue growth, coordinating with sales, marketing, research, and creative teams to deliver campaigns on time and to spec, while maintaining strong relationships with agencies and direct clients.

Qualifications

• 1-3 years of account management in a professional, fast-paced media sales environment.
• Track record of successfully retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
• Knowledge of Google Analytics and advertising solutions is highly desirable.
• Prior experience using CRM systems and MS Office suite.
• Strong written and verbal communication skills.

Responsibilities

• Provide support to assigned Account Executives on post-sale activity including campaign implementation, maintenance, and review.
• Daily interaction with existing advertising agencies and direct clients; maintenance of client schedules on television and digital and implementation of special projects and promotions.
• Works in tandem with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
• Attend sales meetings and sales trainings to gain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.
• Partner with designated Account Executives in identifying new/incremental revenue based on campaign results.
• Assist designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collection and overall customer service.
• Regular tracking of clients’ audience delivery using ratings, impressions, clients KPIs, and campaign fulfillment.
• Coordinate with team to set up new customer accounts, contracts, order entry and revisions.

Skills

Account management

CRM systems

MS Office

Communication skills

Team player

Tools

CRM systems

MS Office

Job description

TEGNA Inc. in Austin, TX is seeking an Account Manager to support Account Executives by owning post-sale fulfillment, ensuring smooth campaign implementation across broadcast and digital platforms.

The role focuses on client service, retention, and revenue growth, coordinating with sales, marketing, research, and creative teams to deliver campaigns on time and to spec, while maintaining strong relationships with agencies and direct clients.