Media Account Manager – Growth & Fulfillment Champion

TEGNA, Inc.; Sacramento (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with match

Teladoc access

Job summary

TEGNA Inc. in Sacramento, CA is seeking an Account Manager to support Account Executives by owning post-sale fulfillment, campaign implementation, and client service to retain and grow business.

You will coordinate with marketing, research, and creative services, manage contracts and avails, track audience delivery and KPI, and help identify new revenue opportunities while delivering exceptional customer service.

Qualifications

• 1-3 years of account management in media sales environment.
• Track record of retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising is preferred.
• Knowledge of Google Analytics and advertising solutions is highly desirable.
• Prior experience using CRM systems and MS Office suite.
• Strong written and verbal communication skills.

Responsibilities

• Provide support to Account Executives on post-sale activity including campaign implementation, maintenance, and review.
• Interact with advertising agencies and direct clients; maintain client schedules on TV and digital platforms and implement promotions.
• Collaborate with Account Executives, Marketing Director, Research Director, and Creative Services to support client needs.
• Attend sales meetings and trainings to learn products and processes and articulate them to clients.
• Identify new/incremental revenue based on campaign results with designated Account Executives.
• Assist with maintenance of contracts, avails, traffic, and collections; provide excellent customer service.
• Track clients’ audience delivery using ratings, impressions, KPIs, and campaign fulfillment.
• Coordinate with team to set up new accounts, contracts, orders entry and revisions.

Skills

Account management

CRM systems

MS Office

Team player

Communication

Problem solving

Detail oriented

Time management

Tools

Google Analytics

Job description

TEGNA Inc. in Sacramento, CA is seeking an Account Manager to support Account Executives by owning post-sale fulfillment, campaign implementation, and client service to retain and grow business.

You will coordinate with marketing, research, and creative services, manage contracts and avails, track audience delivery and KPI, and help identify new revenue opportunities while delivering exceptional customer service.