Med Spa Client Concierge & Guest Experience Specialist

ias-careers; The Woodlands (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Commission

PTO

Health insurance

Dental

Vision

Disability (short-term)

Disability (long-term)

Employee discounts

401k

Tuition reimbursement

Referral bonus

Job summary

It’s A Secret Med Spa in The Woodlands, TX is seeking customer service professionals who are passionate, positive, and polished to join our elite medical spa team. You will greet clients, answer inquiries, schedule appointments, and support the patient experience.

The role emphasizes confidentiality, HIPAA compliance, teamwork, and a friendly, energetic approach. Weekend availability and excellent communication are required; prior med spa or medical office experience is preferred.

Qualifications

• At least 1 year of customer service experience.
• Flexible schedule with weekend shifts.
• Experience in a med spa or medical office preferred.
• Excellent written and verbal communication skills.
• Maintains client confidentiality per HIPAA and company policy.
• Ability to multitask and work well in a team.
• Energetic, friendly personality with strong service orientation.

Skills

Customer service

Weekend availability

Med spa experience

Communication skills

Etiquette

Multitasking

Team player

Integrity

HIPAA compliance

Bilingual

Tools

Microsoft Office

Job description

It’s A Secret Med Spa in The Woodlands, TX is seeking customer service professionals who are passionate, positive, and polished to join our elite medical spa team. You will greet clients, answer inquiries, schedule appointments, and support the patient experience.

The role emphasizes confidentiality, HIPAA compliance, teamwork, and a friendly, energetic approach. Weekend availability and excellent communication are required; prior med spa or medical office experience is preferred.