Mechanical Inside Sales - Vacuum Systems Expert

Ingersoll Rand; Mount Prospect (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ingersoll Rand seeks a Mechanical Inside Sales Support Specialist to diagnose and resolve post-sales issues, advise customers, and coordinate with Engineering and Operations. The role emphasizes strong technical knowledge and customer service within a fast-paced industrial environment.

You will support distributors and internal sales teams, prepare quotations, and identify opportunities to grow business while maintaining high customer satisfaction and retention.

Qualifications

• 3+ years troubleshooting and resolving mechanical equipment issues in an industrial or technical environment.
• 3+ years of experience working with customers to resolve issues.
• High School Diploma.

Responsibilities

• Diagnose and resolve product, installation, operational, service, and warranty-related issues via phone and Teams.
• Provide technical guidance, application support, and troubleshooting for customers, distributors, and internal teams.
• Prepare accurate quotations, product specifications, and technical recommendations.
• Identify cross-sell, upsell, replacement, and new application opportunities through customer interactions.

Skills

Mechanical troubleshooting

Customer service

Communication skills

Education

High School Diploma

Tools

Salesforce experience

Job description

Ingersoll Rand seeks a Mechanical Inside Sales Support Specialist to diagnose and resolve post-sales issues, advise customers, and coordinate with Engineering and Operations. The role emphasizes strong technical knowledge and customer service within a fast-paced industrial environment.

You will support distributors and internal sales teams, prepare quotations, and identify opportunities to grow business while maintaining high customer satisfaction and retention.