Mechanical Inside Sales & Tech Support Specialist

Ingersoll Rand Inc.; Lincolnshire (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

Ingersoll Rand Inc. in Lincolnshire, IL, is seeking a Mechanical Inside Sales Support Specialist to provide technical, commercial, and operational support for vacuum pump products and systems.

You will deliver application expertise, product recommendations, and troubleshooting assistance to customers, distribution partners, and internal sales teams. The role emphasizes strong mechanical knowledge, customer service, and sales enablement to drive satisfaction and profitable growth within Welch

Qualifications

• High School Diploma.
• 3+ years of experience troubleshooting mechanical equipment.
• 3+ years of experience working with customers to resolve issues.

Responsibilities

• Diagnose and resolve product, installation, and warranty issues via phone and Teams.
• Provide technical guidance and troubleshooting for customers and partners.
• Prepare quotations and technical recommendations.
• Identify cross-sell and upsell opportunities with customers.
• Maintain strong customer relationships and support post-sales lifecycle.

Skills

Mechanical troubleshooting

Customer communication

Problem solving

Cross-functional collaboration

Education

High School Diploma

Engineering degree preferred

Tools

CRM systems

Salesforce

Job description

Ingersoll Rand Inc. in Lincolnshire, IL, is seeking a Mechanical Inside Sales Support Specialist to provide technical, commercial, and operational support for vacuum pump products and systems.

You will deliver application expertise, product recommendations, and troubleshooting assistance to customers, distribution partners, and internal sales teams. The role emphasizes strong mechanical knowledge, customer service, and sales enablement to drive satisfaction and profitable growth within Welch