MEC Process Transformation Lead

A.P. Moller - Maersk; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Global reach

Inclusive culture

Competitive rewards

Job summary

Maersk is seeking a leader to drive service delivery process transformation for Ground Freight and E-Commerce, shaping standardized, scalable processes that deliver high-quality outcomes. The role partners across Product, Implementation, and Platform teams to ensure efficient, compliant operations and strong controls.

The position emphasizes ownership of MEC taxonomy, productivity initiatives, and cross-functional collaboration to optimize performance and customer value in a global logistics

Qualifications

• Understanding of the business financials and company performance drivers.
• Expertise in process mapping, redesign, risk assessment, and control frameworks.
• Strong data-driven decision-making, problem solving and metrics definition capabilities.
• Excellent stakeholder management on all levels, concise communicator and cross-functional teamwork.
• Proven track record in leading transformation and change initiatives.
• Understanding of operational excellence/lean methodology approaches.
• Experience in managing carriers, warehouse labeling operations, or related areas.

Responsibilities

• Manage MEC taxonomy, process mapping and SOPs within assigned topics.
• Review, discover, and drive development of productivity initiatives.
• Act as subject matter expert for Product and Implementation teams.
• Create, manage, and govern standard process frameworks for customer implementation and BAU activities.
• Coordinate with other GPLs when cross-topic expertise is needed.
• Lead relevant GRC assessments and MEC business reviews.
• Partner with Platform and SME teams to ensure alignment and sign-off of processes.
• Identify opportunities for process automation to enhance efficiency and strengthen controls.
• Define process performance metrics; monitor adherence and drive regional adoption.
• Represent frontline feedback in product and delivery roadmap; support change management.
• Review won businesses for readiness before kickoff.
• Manage assigned health metrics and standardization index for MEC.
• Drive assigned business improvement initiatives.

Job description

Maersk is seeking a leader to drive service delivery process transformation for Ground Freight and E-Commerce, shaping standardized, scalable processes that deliver high-quality outcomes. The role partners across Product, Implementation, and Platform teams to ensure efficient, compliant operations and strong controls.

The position emphasizes ownership of MEC taxonomy, productivity initiatives, and cross-functional collaboration to optimize performance and customer value in a global logistics