Global Process Transformation Specialist

Damco Spain SL; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Maersk in Charlotte, NC, is seeking a Process Transformation Professional to drive process excellence across Ground Freight operations. You will assess current workflows, design improvements, and support global standards, partnering with Operations, Product, Technology, Finance, Governance, and regional teams to deliver consistent customer outcomes.

This role offers exposure to digital and automation initiatives, with a focus on scalable, data-driven decision making.

Qualifications

• Strong analytical and problem-solving skills with data-driven decision making.
• Stakeholder management and cross-functional communication across regions.
• Experience in logistics, transportation, supply chain, warehousing, or related ops.
• Lean Six Sigma certification or familiarity with continuous improvement methodologies.

Responsibilities

• Support design and implementation of future-state processes to improve efficiency and quality.
• Partner with business, platform, and operational stakeholders to drive standardization.
• Develop and maintain process maps, SOPs, policies, and training materials.
• Monitor process performance metrics, identify root causes, and drive corrective actions.
• Identify automation opportunities to reduce manual work and improve consistency.

Skills

Analytical skills

Stakeholder management

Communication skills

Lean Six Sigma

Job description

Maersk in Charlotte, NC, is seeking a Process Transformation Professional to drive process excellence across Ground Freight operations. You will assess current workflows, design improvements, and support global standards, partnering with Operations, Product, Technology, Finance, Governance, and regional teams to deliver consistent customer outcomes.

This role offers exposure to digital and automation initiatives, with a focus on scalable, data-driven decision making.