MDU Marketing & Account Growth Manager

Charter Communications, Inc.; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

Spectrum, a Charter Communications brand, seeks a field-based marketer to drive exclusive programs across multiple properties in the Las Vegas region. You will implement campaigns, coordinate digital efforts, and collaborate with property teams to upgrade residents and renew agreements.

The role requires 3+ years in client services within cable/property management and experience with multi-dwelling unit marketing. Strong communication and CRM proficiency are essential.

Qualifications

• Bachelor's degree required or relevant work experience.
• 3+ years in client service and relationship building within cable, residential property management or real estate development.
• Experience creating or executing marketing programs with owners of multi-dwelling units.
• Familiarity with operations, marketing or other aspects of the cable industry.

Responsibilities

• Implement Spectrum's marketing initiatives through onsite collateral, welcome packets and digital campaigns across assigned properties.
• Coordinate digital marketing efforts, including promoting Spectrum Internet as an amenity on property websites and digital mover journeys.
• Partner with property teams to launch targeted email campaigns to incoming residents and secure upgrades such as Property Management System integration.
• Collaborate with sales to transition contract upgrades, amendments and conversions to Spectrum Ready and Quick Connect solutions.
• Resolve issues with properties violating Exclusive Marketing Agreements and partner with Client Solutions to renew at-risk or expired agreements.
• Serve as primary account owner, driving penetration and maintaining success in existing and new accounts while acting as the day-to-day liaison for client requests.
• Identify and evaluate new business opportunities, keeping clients informed of Spectrum's offerings and promotions and ensuring timely follow-up on all leads.

Skills

English proficiency

Relationship management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree from a four-year college or university

Tools

Salesforce

Microsoft Office

AI applications

Job description

Spectrum, a Charter Communications brand, seeks a field-based marketer to drive exclusive programs across multiple properties in the Las Vegas region. You will implement campaigns, coordinate digital efforts, and collaborate with property teams to upgrade residents and renew agreements.

The role requires 3+ years in client services within cable/property management and experience with multi-dwelling unit marketing. Strong communication and CRM proficiency are essential.