Maternity Navigator | Community Care Advocate (Memphis)

Nadia Care; Millington (TN); Hybrid; USD 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Time Off

Stock Options

401(k)

Zusammenfassung

Nadia Care in the Memphis area is seeking a full-time Maternity Navigator to support expectant and new mothers. You will work with Nadia members virtually and in-person, helping them navigate care, access resources, and prepare for a healthy pregnancy.

Ideal candidates bring 3+ years in community health or healthcare navigation, bilingual English/Spanish, and a compassionate, culturally sensitive approach. This hybrid role offers competitive benefits and the chance to shape maternal care in the

Qualifikationen

• 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant
• Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
• Bilingual in English and Spanish
• A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
• Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
• Comfort working independently in the field while staying connected to a team of specialists
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
• Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs
• Start-up experience, or adaptability in a fast-evolving environment

Aufgaben

• Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery.
• Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared.
• Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and escalate clinical issues to Nadia specialists
• Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support.
• Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
• Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy.
• Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs.
• Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members.

Kenntnisse

Bilingual English/Spanish

Healthcare navigation

Strong communicator

Ausbildung

Certified Perinatal Community Health Worker

Certified Medical Assistant

Tools

AthenaOne

Welkin

MacOS

Jobbeschreibung

Nadia Care in the Memphis area is seeking a full-time Maternity Navigator to support expectant and new mothers. You will work with Nadia members virtually and in-person, helping them navigate care, access resources, and prepare for a healthy pregnancy.

Ideal candidates bring 3+ years in community health or healthcare navigation, bilingual English/Spanish, and a compassionate, culturally sensitive approach. This hybrid role offers competitive benefits and the chance to shape maternal care in the