Bilingual Maternity Navigator — Empowering Moms

Nadia Care; Germantown (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Stock Options

401(k) Retirement Plan

Job summary

Nadia Care is a nonprofit-like health organization focused on improving pregnancy, birth, and postpartum journeys for women and families in underserved communities in the United States. We seek a full-time Bilingual Maternity Navigator (MN) who will serve as a trusted partner and advocate for expectant and new mothers, bridging the gap between healthcare systems and the community.

The MN will build deep relationships with families in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and

Qualifications

• 3+ years in community health, patient advocacy, or healthcare navigation.
• Bilingual in English and Spanish; strong listening and communication skills.
• Experience delivering prenatal and postpartum health education.

Responsibilities

• Meet with mothers virtually and in-person, educating on urgent maternal warning signs, preeclampsia, and postpartum recovery.
• Educate members on birth positions and breathing techniques prior to birth.
• Collaborate with multidisciplinary care team during daily huddles; escalate clinical issues to Nadia specialists.
• Maintain clear documentation of all care interactions for coordinated support.
• Build trusting relationships and provide support via call or messaging between visits.
• Connect members to community resources to address barriers like food insecurity, transportation, or housing.
• Provide insights from mothers to help shape programs that meet community needs.
• Attend administrative meetings and adhere to policies and procedures.

Skills

Bilingual English/Spanish

Empathy & communication

Community health navigation

Multitasking

Independent field work

Education

Certified Perinatal Community Health Worker

Certified Medical Assistant

Tools

AthenaOne

Welkin

MacOS

Job description

Nadia Care is a nonprofit-like health organization focused on improving pregnancy, birth, and postpartum journeys for women and families in underserved communities in the United States. We seek a full-time Bilingual Maternity Navigator (MN) who will serve as a trusted partner and advocate for expectant and new mothers, bridging the gap between healthcare systems and the community.

The MN will build deep relationships with families in South Memphis, Whitehaven, Hickory Hill, Parkway Village, and