Maternity Navigator: Bridge to Compassionate Care

Nadia Care; Memphis (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual holidays

Unlimited PTO after 90 days

Health insurance

Dental insurance

Vision insurance

Stock options

Disability insurance

401(k)

Job summary

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in the Memphis area. You will educate, advocate and connect members with resources to ensure safe pregnancies and positive postpartum outcomes.

You will work with a multidisciplinary team, schedule shifts, and engage families both in person and remotely, using technology platforms to document care interactions and coordinate services.

Qualifications

• 3+ years in community health, patient advocacy, or navigation roles.
• Experience educating prenatal and postpartum health.
• Experience assisting expectant mothers in underserved communities.
• Strong listening and cross‑cultural communication skills.
• Valid driver’s license with reliable transportation.

Responsibilities

• Meet with mothers virtually and in person, educating them on urgent maternal warning signs, preeclampsia and postpartum recovery.
• Educate members on birth positions and breathing techniques.
• Attend daily multidisciplinary care team huddles to elevate clinical issues.
• Maintain clear and accurate documentation of all care interactions.
• Build trusting relationships and provide support via calls or messaging between visits.
• Connect families to community resources to overcome barriers like food insecurity or housing.
• Provide community insights to help shape Nadia Care programs.
• Attend administrative meetings and follow policies and procedures.

Skills

Bilingual English/Spanish

Strong communication

Fieldwork

Driver's license

Tech literacy

Education

Certified Perinatal Community Health Worker

Certified Medical Assistant

Tools

AthenaOne

Welkin

MacOS

Job description

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in the Memphis area. You will educate, advocate and connect members with resources to ensure safe pregnancies and positive postpartum outcomes.

You will work with a multidisciplinary team, schedule shifts, and engage families both in person and remotely, using technology platforms to document care interactions and coordinate services.