Master Auto Technician: Diagnostics & Repairs Lead

VIP, Inc.; Portland, Northern (ME, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

VIP, Inc. in Portland, ME seeks a Master Technician to lead diagnostic work, perform repairs, and ensure all services meet VIP quality standards. The role emphasizes safety, teamwork, and accurate communication with customers to earn trust and repeat business.

You will complete required licensing and certifications, follow VIP processes, and participate in ongoing training to maintain mastery across ASE A1–A8 areas. A strong work ethic and commitment to customer service are essential.

Qualifications

• Proficient in diagnosing automotive systems across multiple makes and models.
• Ability to explain technical issues to customers clearly.
• Commitment to safety policies and quality standards.

Responsibilities

• Diagnose and repair automotive systems and components.
• Maintain safety as priority and follow safety policies.
• Prepare and reference Service Work Orders before service.
• Use proper parts handling and returns.
• Maintain cleanliness and organization in the shop.
• Support training and ASE certification progression.

Skills

Vehicle diagnostics

Customer service

Safety compliance

Teamwork

Communication

Job description

VIP, Inc. in Portland, ME seeks a Master Technician to lead diagnostic work, perform repairs, and ensure all services meet VIP quality standards. The role emphasizes safety, teamwork, and accurate communication with customers to earn trust and repeat business.

You will complete required licensing and certifications, follow VIP processes, and participate in ongoing training to maintain mastery across ASE A1–A8 areas. A strong work ethic and commitment to customer service are essential.