Marketplace Strategy & Ops Intern — Onsite in SF

NWU; South San Francisco (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Relocation support

Housing stipend

Overtime pay

Paid sick time

Job summary

NWU is seeking a Spring 2027 intern in South San Francisco to join their marketplace analytics team. The role focuses on building playbooks for pricing and promotions, analyzing performance across sites and cohorts, and producing recurring dashboards to inform growth initiatives.

The intern will collaborate with cross-functional partners to translate insights into actionable strategies. You will work onsite full-time in Spring 2027, leveraging strong analytical and communication skills, while

Qualifications

• Experience using spreadsheets or similar tools to organize, analyze, and communicate data.
• Ability to investigate performance at various levels—from single sites to cohorts or metros.
• Strong written and verbal communication to present findings.
• Collaborative, self-directed working style with curiosity about marketplaces and logistics.

Responsibilities

• Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, budget allocation, demand shaping, and customer-experience protection.
• Analyze site and cohort performance to identify priorities for sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs.
• Build and maintain recurring reports and dashboards, collaborating with Analytics to improve visibility into site, cohort, and metro performance.
• Support daily and weekly site-level performance readouts covering marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability.
• Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints; identify risks affecting growth plans or customer experience.
• Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization teams to translate insights into action, measure results, and scale effective initiatives.

Skills

Analytical skills

Spreadsheet analysis

Communication

Collaboration

Education

Master's degree program

Job description

NWU is seeking a Spring 2027 intern in South San Francisco to join their marketplace analytics team. The role focuses on building playbooks for pricing and promotions, analyzing performance across sites and cohorts, and producing recurring dashboards to inform growth initiatives.

The intern will collaborate with cross-functional partners to translate insights into actionable strategies. You will work onsite full-time in Spring 2027, leveraging strong analytical and communication skills, while