Commercial Marketplace Strategy and Operations Intern (Spring 2027)

NWU; South San Francisco (CA); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Housing stipend

Overtime pay

Paid sick time

Descrizione del lavoro

NWU is seeking a Spring 2027 intern in South San Francisco to join their marketplace analytics team. The role focuses on building playbooks for pricing and promotions, analyzing performance across sites and cohorts, and producing recurring dashboards to inform growth initiatives.

The intern will collaborate with cross-functional partners to translate insights into actionable strategies. You will work onsite full-time in Spring 2027, leveraging strong analytical and communication skills, while

Competenze

• Experience using spreadsheets or similar tools to organize, analyze, and communicate data.
• Ability to investigate performance at various levels—from single sites to cohorts or metros.
• Strong written and verbal communication to present findings.
• Collaborative, self-directed working style with curiosity about marketplaces and logistics.

Mansioni

• Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, budget allocation, demand shaping, and customer-experience protection.
• Analyze site and cohort performance to identify priorities for sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs.
• Build and maintain recurring reports and dashboards, collaborating with Analytics to improve visibility into site, cohort, and metro performance.
• Support daily and weekly site-level performance readouts covering marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability.
• Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints; identify risks affecting growth plans or customer experience.
• Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization teams to translate insights into action, measure results, and scale effective initiatives.

Conoscenze

Analytical skills

Spreadsheet analysis

Communication

Collaboration

Formazione

Master's degree program

Descrizione del lavoro

Your Role

Here’s what you will be doing:

• Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, budget allocation, demand shaping, and customer-experience protection.
• Analyze site and cohort performance to identify priorities for sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs.
• Build and maintain recurring reports and dashboards, collaborating with Analytics to improve visibility into site, cohort, and metro performance.
• Support daily and weekly site-level performance readouts covering marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability.
• Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints; identify risks affecting growth plans or customer experience.
• Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization teams to translate insights into action, measure results, and scale effective initiatives.

About You

The company is looking for:

• Current enrollment in a master's degree program.
• Strong analytical and problem-solving skills, with experience using spreadsheets or similar tools to organize, analyze, and communicate data.
• Ability to investigate performance at various levels - from single sites to cohorts or metros and provide clear recommendations.
• Clear, concise written and verbal communication skills, comfortable presenting findings to cross-functional partners.
• A collaborative, self-directed working style and curiosity about marketplaces, logistics, and technology improving access to goods.
• Availability to work full-time onsite in South San Francisco during the Spring 2027 internship.

Compensation & Benefits

• Hourly rate of $40 per hour.
• Potential additional benefits including relocation support, housing stipend, overtime pay, paid sick time, and others subject to local requirements.

Zipline is an equal opportunity employer committed to providing reasonable accommodations during the interview process upon request.