Commercial Marketplace Strategy and Operations Intern (Spring 2027)

Stfrancis; South San Francisco (CA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Relocation support

Housing stipend

Overtime pay

Paid sick time

Résumé du poste

Stfrancis is offering a Spring 2027 internship in South San Francisco to help evaluate and shape a marketplace growth playbook. The role covers pricing, promotions, partner prioritization, budget allocation, demand shaping, and protecting customer experience.

You will work with Analytics to build dashboards, analyze site and cohort performance, and support regular performance readouts, translating insights into actionable initiatives.

Qualifications

• Current enrollment in a master's degree program.
• Strong analytical and problem-solving skills with data tools.
• Ability to analyze performance across sites, cohorts or metros and provide recommendations.
• Excellent written and verbal communication; comfortable presenting findings.

Responsabilités

• Evaluate and build the playbook for marketplace levers (pricing, promotions, partner prioritization, budget allocation, demand shaping, customer experience protection).
• Analyze site and cohort performance to identify priorities for growth actions and programs.
• Build and maintain recurring reports and dashboards with Analytics for visibility into site, cohort, and metro performance.
• Support daily/weekly site-level performance readouts on marketplace health, growth, and profitability.
• Monitor availability, throughput, throttling, and constraints; identify risks to growth plans or customer experience.
• Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization teams to translate insights into action.

Connaissances

Analytical thinking

Problem solving

Data-driven decision making

Clear written and verbal communication

Cross-functional collaboration

Formation

Master's degree enrollment

Outils

Spreadsheets (Excel/Sheets)

Description du poste

Your Role

Here's what you will be doing:

• Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, budget allocation, demand shaping, and customer-experience protection.
• Analyze site and cohort performance to identify priorities for sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs.
• Build and maintain recurring reports and dashboards, collaborating with Analytics to improve visibility into site, cohort, and metro performance.
• Support daily and weekly site-level performance readouts covering marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability.
• Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints; identify risks affecting growth plans or customer experience.
• Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization teams to translate insights into action, measure results, and scale effective initiatives.

About You

The company is looking for:

• Current enrollment in a master's degree program.
• Strong analytical and problem-solving skills, with experience using spreadsheets or similar tools to organize, analyze, and communicate data.
• Ability to investigate performance at various levels from single sites to cohorts or metros and provide clear recommendations.
• Clear, concise written and verbal communication skills, comfortable presenting findings to cross-functional partners.
• A collaborative, self-directed working style and curiosity about marketplaces, logistics, and technology improving access to goods.
• Availability to work full-time onsite in South San Francisco during the Spring 2027 internship.

Compensation & Benefits

• Hourly rate of $40 per hour.
• Potential additional benefits including relocation support, housing stipend, overtime pay, paid sick time, and others subject to local requirements.

Zipline is an equal opportunity employer committed to providing reasonable accommodations during the interview process upon request.