Marketing Communications Manager — Email & SMS Campaigns

Juno; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) matching

Job summary

Juno is seeking a Marketing Communications Manager to own how we talk to our 290,000+ members across email and SMS. You’ll craft on-brand messages, build campaigns in Customer.io, and optimize segmentation at scale from signup to funded loan.

Based in our Miami office, you will collaborate with product and growth teams, report on campaign impact, and continuously improve our messaging cadence through testing and AI-enabled workflows.

Qualifications

• Typically 1 to 4 years in marketing communications, email marketing, CRM, PR, or content.

Responsibilities

• Own member communications end to end: Write, build, QA, and ship email and SMS campaigns and automated flows in Customer.io across grad, undergrad, and refi.

Skills

Excellent writing

Email marketing

CRM

Content creation

Data analysis

AI fluency

Attention to detail

Reliability

Tools

Customer.io

Klaviyo

Braze

HubSpot

Mailchimp

Job description

Juno is seeking a Marketing Communications Manager to own how we talk to our 290,000+ members across email and SMS. You’ll craft on-brand messages, build campaigns in Customer.io, and optimize segmentation at scale from signup to funded loan.

Based in our Miami office, you will collaborate with product and growth teams, report on campaign impact, and continuously improve our messaging cadence through testing and AI-enabled workflows.