Market Growth Leader: Staffing & Operations (Richmond & VB)

Ultipro; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

EmployBridge is seeking an energetic Market Leader to grow our Richmond and Virginia Beach markets in Virginia. The role focuses on growing and maintaining customers, managing financials, and developing a high-performing team.

You will oversee branch operations, collaborate with sales, deploy resources to boost service levels, and analyze local market trends to drive strategic decisions. The position requires strong leadership, recruiting experience, and effective communication across channels.

Qualifications

• 4+ years of management and operations experience in staffing or related field.
• Experience in recruitment, customer service, and team leadership.
• Strong proficiency with MS Office and basic data tools.
• Ability to adapt in a fast-paced environment and drive results.

Responsibilities

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc.)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retentionand growth

Skills

Staffing experience

Leadership experience

Recruitment

Customer service

Team leadership

Operational software

Microsoft Office

Data analysis

Change management

Communication

Decision making

Results oriented

Job description

EmployBridge is seeking an energetic Market Leader to grow our Richmond and Virginia Beach markets in Virginia. The role focuses on growing and maintaining customers, managing financials, and developing a high-performing team.

You will oversee branch operations, collaborate with sales, deploy resources to boost service levels, and analyze local market trends to drive strategic decisions. The position requires strong leadership, recruiting experience, and effective communication across channels.