Market Manager

Ultipro; Richmond, Northern (VA, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off

Holidays

Wellness program

Incentive programs

Career paths

Promotion from within

Job summary

EmployBridge seeks an energetic Market Leader to grow our Richmond and Virginia Beach, VA markets. You will steer branch operations, budgeting, P&L, and recruiting while building strong client relationships and leading a high-performing team.

You will analyze local market trends, coordinate with cross-functional partners, and implement strategies to improve service levels, employee retention, and revenue growth. This role demands proactive leadership and metrics-driven decision making.

Qualifications

• Staffing experience strongly preferred.
• Minimum of 4 years of relevant experience with emphasis on management and operations.
• Experience with recruitment, customer service, and leading teams.
• Comfort with using operational software, Microsoft Office, and basic data management tools for analysis.
• Ability to work in a fast paced environment and manage change.
• Effective at motivating team members to achieve performance targets.
• Ability to communicate professionally and effectively across platforms.
• Desire to lead and make solid business decisions.
• Provide results-oriented solutions for branch needs.

Responsibilities

• Oversee branch operations and collaborate with sales representatives.
• Design and deploy resources to drive performance and service for all customers in the market.
• Develop deep knowledge of local markets to support internal and external partners.
• Ensure branch operations compliance across HR, legal, workers’ compensation, unemployment, etc.
• Own financial management: budgeting, forecasting, P&L review, credit, and collections.
• Promote brand awareness through community relationships and involvement.
• Develop and implement recruiting plans to meet hiring needs.
• Analyze operational data to drive improvements in fulfillment, recruiting, safety, and retention.
• Ensure client satisfaction with regular visits and plan adjustments to grow the business.
• Lead escalation resolution through negotiation and decisive action.
• Hire, train, coach, and develop the team; assign goals and drive accountability.
• Promote colleague retention and growth.

Skills

Staffing experience

Management experience

Operations management

Recruitment

Customer service

Team leadership

Data analysis

Communication

Change management

Tools

Operational software

Microsoft Office

Data management tools

Job description

We are seeking an energetic Market Leader to lead and grow Richmond and Virginia Beach, VA. This role is responsible for three key focus areas: growing and maintaining customers, managing the financial and operational aspects of the business, and team development

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc.)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retentionand growth

Your Attributes

• Staffing experience is strongly preferred
• Minimum of 4 years of relevant experience with strong emphasis on management and operations
• Experience with recruitment, customer service, and leading teams
• Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to work in a fast paced environment and manage change
• Effective at motivating team members to achieve performance targets
• Ability to communicate professionally and effectively across all platforms
• Desire to lead andmake solid business decisions
• Provide results-oriented solutions for branch needs

EmployBridge Benefits Include:

EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The EmployBridge Story

EmployBridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 300+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.