Staffing Market Manager

Ultipro; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

EmployBridge is seeking an energetic Market Leader to grow our Richmond and Virginia Beach markets in Virginia. The role focuses on growing and maintaining customers, managing financials, and developing a high-performing team.

You will oversee branch operations, collaborate with sales, deploy resources to boost service levels, and analyze local market trends to drive strategic decisions. The position requires strong leadership, recruiting experience, and effective communication across channels.

Qualifications

• 4+ years of management and operations experience in staffing or related field.
• Experience in recruitment, customer service, and team leadership.
• Strong proficiency with MS Office and basic data tools.
• Ability to adapt in a fast-paced environment and drive results.

Responsibilities

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc.)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retentionand growth

Skills

Staffing experience

Leadership experience

Recruitment

Customer service

Team leadership

Operational software

Microsoft Office

Data analysis

Change management

Communication

Decision making

Results oriented

Job description

We are seeking an energetic Market Leader to lead and grow Richmond and Virginia Beach, VA. This role is responsible for three key focus areas: growing and maintaining customers, managing the financial and operational aspects of the business, and team development

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc.)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retentionand growth

Your Attributes

• Staffing experience is strongly preferred
• Minimum of 4 years of relevant experience with strong emphasis on management and operations
• Experience with recruitment, customer service, and leading teams
• Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to work in a fast paced environment and manage change
• Effective at motivating team members to achieve performance targets
• Ability to communicate professionally and effectively across all platforms
• Desire to lead andmake solid business decisions
• Provide results-oriented solutions for branch needs

EmployBridge Benefits Include:

EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The EmployBridge Story

EmployBridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 300+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.