Branch Market Manager: Lead Ops, Growth & Talent

Ultipro; Hanover (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid Holidays

Paid Time Off

Wellness Program

Job summary

EmployBridge seeks an energetic Market Manager to lead our Hanover, MD branch, driving branch operations, staffing, and client service. You will oversee budgeting, recruiting, and performance, while building deep market knowledge and maintaining strong relationships with internal and external partners.

This role emphasizes leadership, data-driven decisions, and a commitment to service excellence. The position offers a competitive base salary with bonus potential, comprehensive benefits, and

Qualifications

• Minimum of 4 years of management and operations experience.
• Staffing experience preferred but not required.
• Experience with recruitment, customer service, and leading teams.
• Comfort using operational software and Microsoft Office for data management and analysis.
• Ability to thrive in a fast-paced environment and manage change.
• Proven ability to motivate teams to meet performance targets.
• Effective communication across platforms and stakeholders.
• Desire to lead and make solid business decisions.

Responsibilities

• Oversee branch operations and partner with sales representatives.
• Design and deploy resources to drive performance and service excellence.
• Build deep knowledge of local markets and trends for internal/external stakeholders.
• Ensure branch compliance with Workers' Comp, Unemployment, HR, and Legal requirements.
• Manage branch finances including budgeting, forecasting, P&L, credit and collections.
• Promote brand through community relationships and local involvement.
• Develop recruiting plans to meet current and future staffing needs.
• Analyze operational data to drive improvements in order fulfillment, safety, and retention.
• Address escalated issues through negotiation and effective problem-solving.

Skills

Management

Staffing

Recruitment

Customer service

Team leadership

Communication

Decision making

Motivation

Data analysis

MS Office

Tools

Microsoft Office

Data tools

Job description

EmployBridge seeks an energetic Market Manager to lead our Hanover, MD branch, driving branch operations, staffing, and client service. You will oversee budgeting, recruiting, and performance, while building deep market knowledge and maintaining strong relationships with internal and external partners.

This role emphasizes leadership, data-driven decisions, and a commitment to service excellence. The position offers a competitive base salary with bonus potential, comprehensive benefits, and