Market Manager: Branch Growth & Operations Leader

Employbridge; Maryland; Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

401(k)

8 Paid Holidays

Paid Time Off

Wellness Program

Job summary

EmployBridge is seeking an energetic Market Manager to lead our Hanover, MD branch. You will oversee branch operations, partner with sales reps, and drive performance and exceptional service for customers in the market.

With 4+ years in management and operations, you will design staffing plans, manage recruiting, coach a growing team, analyze performance data, and build strong community ties to expand the business.

Qualifications

• Minimum of 4 years of management and operations experience.
• Staffing experience preferred, but not required.
• Experience with recruitment, customer service, and leading teams.
• Comfort with operational software and basic data tools.
• Ability to work in a fast-paced environment and drive change.
• Strong communication and decision-making abilities.

Responsibilities

• Oversee branch operations and work closely with sales representatives.
• Designs and deploys resources to drive performance and service.
• Develop knowledge of local markets and trends for partners.
• Ensure compliance with Workers’ Comp, HR, Legal, etc.
• Owns budgeting, forecasting, and monthly P&L review.
• Promote brand through community relationships.
• Develop and implement recruiting plans to meet hiring needs.
• Analyze data to drive improvements in order fulfillment and retention.
• Maintain client satisfaction through visits and service adjustments.
• Lead resolution of escalated issues and coach the team.

Skills

Management

Operations

Staffing

Recruiting

Customer service

Data analysis

MS Office

Team leadership

Communication

Budgeting

Job description

EmployBridge is seeking an energetic Market Manager to lead our Hanover, MD branch. You will oversee branch operations, partner with sales reps, and drive performance and exceptional service for customers in the market.

With 4+ years in management and operations, you will design staffing plans, manage recruiting, coach a growing team, analyze performance data, and build strong community ties to expand the business.