Market Branch Leader: Growth, Ops & People

Prologistix; Hanover (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision

8 Paid Holidays

Paid Time Off

401(k)

Wellness Program

Job summary

EmployBridge is seeking an energetic Market Manager to lead our Hanover, MD branch. You will oversee branch operations, drive performance, manage budgeting and P&L, and develop recruiting plans to meet hiring needs while ensuring client satisfaction through regular field visits and relationship-building.

The role requires a strong background in management and operations, with experience in staffing, recruitment, and leading teams.

Qualifications

• Minimum of 4 years of relevant experience with strong emphasis on management and operations.
• Experience with recruitment, customer service, and leading teams.
• Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Desire to lead and make solid business decisions
• Provide results-oriented solutions for branch needs

Responsibilities

• Branch operations, management, and working closely with sales representative
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retention and growth

Skills

Staff management

Operations management

Recruitment

Customer service

Team leadership

Communication

Change management

Performance targets

Tools

Microsoft Office

Operational software

Job description

EmployBridge is seeking an energetic Market Manager to lead our Hanover, MD branch. You will oversee branch operations, drive performance, manage budgeting and P&L, and develop recruiting plans to meet hiring needs while ensuring client satisfaction through regular field visits and relationship-building.

The role requires a strong background in management and operations, with experience in staffing, recruitment, and leading teams.