Market District Manager — Fast-Casual Leadership

Baskin-Robbins; Lincolnshire (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Baskin-Robbins district manager role oversees Dunkin' Donuts/Baskin-Robbins stores, leading operations, coaching, and goal setting across the market. You will focus on in-store problem solving, process improvements, and maintaining brand standards.

You will drive sales, manage staffing, ensure safety, and partner with store managers to deliver financial performance while traveling as required in the market.

Qualifications

• 3-5 years of operational management experience in fast casual restaurants
• Strong time management and problem solving skills
• Ability to train across operations, marketing, and store financials
• Financial acumen including P&L understanding
• Strong written, verbal and interpersonal communication skills
• Proven track record of coaching managerial employees
• Demonstrated ability to drive financial performance and customer satisfaction
• Understanding of cost of goods, labor, and scheduling

Responsibilities

• Provide leadership for store managers to ensure customer satisfaction.
• Lead general managers to achieve controllable profit and flow-thru goals.
• Use reports to identify opportunities and enforce correct procedures.
• Collaborate with GMs to grow sales and exceed previous year performance.
• Coach and train management teams, participate in new employee orientation.
• Develop and maintain staffing levels across all restaurants in the market.
• Ensure OSHA, health and safety codes, and company policies are followed.
• Champion recognition and motivation efforts within the market.
• Create and maintain a safe environment for employees and customers.
• Investigate and resolve Repairs & Maintenance issues and communicate trends.

Skills

Operational management

Time management

Problem solving

Communication

Coaching & development

Financial performance / P&L

Restaurant software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Baskin-Robbins district manager role oversees Dunkin' Donuts/Baskin-Robbins stores, leading operations, coaching, and goal setting across the market. You will focus on in-store problem solving, process improvements, and maintaining brand standards.

You will drive sales, manage staffing, ensure safety, and partner with store managers to deliver financial performance while traveling as required in the market.