Manufacturing Inside Sales Specialist

The Pivot Group Careers; Grand Haven (MI); Presencial; USD 52.000 - 81.000; Jornada completa

Descripción de la vacante

The Pivot Group Careers in Grand Haven, MI is seeking an Inside Sales Representative. This role focuses on following up on quotes, processing orders, and coordinating with production and shipping to meet delivery dates.

Ideal candidates have strong communication, CRM proficiency, and the ability to read technical specifications. A high school diploma is required, with experience in inside sales or customer service.

Formación

• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.
• High school diploma or equivalent; years of inside sales or customer service experience.

Responsabilidades

• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.
• Resolve customer issues and escalate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.

Conocimientos

Strong communication

Tech specs reading

CRM software

Detail oriented

Multitasking

Inside sales experience

Educación

High school diploma or equivalent

Associate or bachelor’s degree in business or related field

Herramientas

CRM software

Microsoft Office

ERP systems

Descripción del empleo

The Pivot Group Careers in Grand Haven, MI is seeking an Inside Sales Representative. This role focuses on following up on quotes, processing orders, and coordinating with production and shipping to meet delivery dates.

Ideal candidates have strong communication, CRM proficiency, and the ability to read technical specifications. A high school diploma is required, with experience in inside sales or customer service.