Manufacturing Inside Sales Pro | Quotes & CRM Expert

The Pivot Group Careers; Battle Creek (MI); On-site; USD 50,000 - 79,000; Full time

Job summary

The Pivot Group Network in Battle Creek, MI is seeking Inside Sales Representatives to support manufacturers in the region. This role involves handling quotes, processing orders, and coordinating with production and shipping to meet delivery dates.

The position targets candidates with inside sales or customer service experience, strong communication skills, and familiarity with CRM software and Microsoft Office.

Qualifications

• High school diploma or equivalent.
• Years of experience in inside sales or customer service.
• Strong communication skills, both verbal and written.
• Ability to read and interpret technical specifications.
• Proficiency with CRM software and Microsoft Office.
• Detail-oriented and able to multitask.

Responsibilities

• Resolve customer issues and escalate when needed.
• Track sales activity and report to the sales manager.
• Answer incoming customer calls and emails about products and orders.
• Prepare and send quotes to customers based on their specifications.
• Follow up on open quotes to close sales.
• Process customer orders and enter them into the system.
• Coordinate with production and shipping to meet delivery dates.
• Maintain customer records and update contact information.

Skills

Communication skills

Reading technical specifications

Multitasking

Attention to detail

CRM software proficiency

Education

High school diploma or equivalent

Associate or bachelor’s degree in business or related field

Tools

CRM software

Microsoft Office

Job description

The Pivot Group Network in Battle Creek, MI is seeking Inside Sales Representatives to support manufacturers in the region. This role involves handling quotes, processing orders, and coordinating with production and shipping to meet delivery dates.

The position targets candidates with inside sales or customer service experience, strong communication skills, and familiarity with CRM software and Microsoft Office.