Inside Sales Pro: Quotes, Relationships & Growth

RIMEPRO INC; Carson (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Bonus/commission

Health insurance

Paid time off

Growth opportunities

Training and product education

Collaborative environment

Job summary

RIMEPRO INC in Carson, CA is seeking an Inside Sales Representative to manage customer relationships, respond to inquiries, prepare quotes, and process orders. You will collaborate with production, engineering, purchasing, shipping, and outside sales to ensure accurate orders and timely delivery, while building long-term customer relationships in a fast-paced manufacturing environment.

The ideal candidate has strong communication, organizational skills, and experience with CRM/ERP systems and MS

Qualifications

• 2+ years inside sales, customer service, or account management experience in manufacturing or industrial environments.
• Strong verbal and written communication abilities.
• Excellent customer service and relationship-building skills.
• Excellent organizational skills with attention to detail.
• Ability to manage multiple customers, orders, and priorities simultaneously.
• Comfort discussing pricing, products, specifications, and delivery requirements.
• Proficient with Microsoft Office; CRM/ERP experience preferred.
• Ability to read product specifications, drawings or technical information.

Responsibilities

• Respond promptly to customer inquiries by phone, email, and other channels.
• Develop and maintain strong relationships with existing customers.
• Identify and pursue new sales opportunities with prospective customers.
• Prepare accurate quotes, proposals, and pricing information.
• Process customer orders and follow up to ensure timely delivery.
• Communicate product availability, lead times, pricing, and order status to customers.
• Collaborate with production, engineering, purchasing, shipping, and outside sales teams.
• Follow up on quotes and opportunities to increase sales conversion.
• Maintain accurate customer, contact, quote, and sales information in CRM/ERP.
• Resolve customer questions and issues professionally and efficiently.
• Recommend appropriate products or solutions based on customer requirements.
• Monitor customer accounts and identify opportunities for additional or repeat business.
• Meet or exceed sales, customer service, and activity goals.
• Stay knowledgeable about company products, capabilities, applications, and competition.

Skills

Verbal communication

Written communication

Customer service

Relationship building

Organizational skills

Multitasking

Tools

CRM/ERP systems

Microsoft Excel

Microsoft Outlook

Microsoft Office

Job description

RIMEPRO INC in Carson, CA is seeking an Inside Sales Representative to manage customer relationships, respond to inquiries, prepare quotes, and process orders. You will collaborate with production, engineering, purchasing, shipping, and outside sales to ensure accurate orders and timely delivery, while building long-term customer relationships in a fast-paced manufacturing environment.

The ideal candidate has strong communication, organizational skills, and experience with CRM/ERP systems and MS