Manufacturing Customer Success & Operations Coordinator

Staffmark Group; Waukegan (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Benefits

Life & Disability Insurance

401(k) Plan

Team environment

Job summary

Staffmark Group is hiring a Manufacturing Customer Service Coordinator in Waukegan, IL to support production, assembly, warehouse operations and customer service activities. This hands-on role blends manufacturing tasks with order entry, customer communication, inventory tracking and administrative support.

The ideal candidate has strong mechanical aptitude, excellent communication skills, and thrives in a fast-paced environment with varied daily responsibilities, including ERP data entry and

Qualifications

• High school diploma or GED required.
• Additional customer service, business, or office training is beneficial.

Responsibilities

• Assemble and disassemble electrical products according to specifications.
• Read and interpret blueprints, assembly diagrams, and work instructions.
• Use hand tools, power tools, measuring instruments, and assembly equipment safely.
• Inspect completed products to ensure quality standards are met.
• Receive, move, and organize materials throughout the facility.
• Build and prepare pallets for outgoing shipments.
• Maintain accurate inventory, production, and shipping records.
• Enter customer orders and update information in the ERP system.
• Respond to customer inquiries regarding orders, products, and shipments.
• Prepare shipping documentation and customer correspondence.
• Coordinate with production, warehouse, and customer service teams.
• Assist with continuous improvement initiatives and maintain a safe work environment.

Skills

Mechanical aptitude

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Staffmark Group is hiring a Manufacturing Customer Service Coordinator in Waukegan, IL to support production, assembly, warehouse operations and customer service activities. This hands-on role blends manufacturing tasks with order entry, customer communication, inventory tracking and administrative support.

The ideal candidate has strong mechanical aptitude, excellent communication skills, and thrives in a fast-paced environment with varied daily responsibilities, including ERP data entry and