Manufacturing Admin & Customer Coordinator

Connect-Force; West Bloomfield Charter Township (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Holidays

Paid Time Off

Stable, Long-Term Career Opportunity

Professional Development

Collaborative Team Environment

Opportunity for Career Growth

Job summary

CONFIDENTIAL is seeking an Administrative Assistant / Customer & Operations Coordinator in Farmington Hills, MI. This full-time role supports customers, purchasing, production, engineering, and leadership to keep projects moving smoothly from start to finish.

The ideal candidate brings 3+ years in manufacturing/admin settings, excels in customer service, and is proficient with PO processing and MS Office. A collaborative, proactive mindset is essential for success in this multi-department

Qualifications

• 3+ years of administrative experience in manufacturing, industrial, or engineering environments.
• Outstanding customer service and communication skills.
• Experience processing purchase orders.
• Strong organizational and multitasking abilities.
• Comfortable speaking with customers, suppliers, and internal teams.
• Experience supporting purchasing, operations, or production departments.
• Excellent Microsoft Office skills.
• Strong attention to detail.
• Ability to work independently with minimal supervision.
• Professional attitude with a positive, team-first mindset.

Responsibilities

• Serve as the first point of contact for customers, vendors, and visitors.
• Build strong customer relationships through professional communication.
• Answer questions regarding orders, schedules, deliveries, and service requests.
• Process purchase orders and assist with order tracking.
• Coordinate with vendors regarding materials, pricing, and delivery schedules.
• Assist the Purchasing department with sourcing and supplier communication.
• Support production scheduling and project coordination.
• Work closely with Engineering, Service, Sales, and Manufacturing teams.
• Prepare quotes, documentation, reports, and customer correspondence.
• Maintain customer records and internal databases.
• Coordinate meetings, travel arrangements, and office logistics.
• Assist with shipping, receiving, and inventory documentation when needed.
• Help prioritize multiple projects while maintaining exceptional customer service.
• Jump in wherever needed to help keep operations moving efficiently.

Skills

Customer service

Communication

Organizational skills

Multitasking

Independent work

Tools

Microsoft Office

Job description

CONFIDENTIAL is seeking an Administrative Assistant / Customer & Operations Coordinator in Farmington Hills, MI. This full-time role supports customers, purchasing, production, engineering, and leadership to keep projects moving smoothly from start to finish.

The ideal candidate brings 3+ years in manufacturing/admin settings, excels in customer service, and is proficient with PO processing and MS Office. A collaborative, proactive mindset is essential for success in this multi-department