Client Success Coordinator - Manufacturing & Orders

Forummolding; Watertown (CT); On-site; USD 38,000 - 48,000; Full time

Job summary

Forum Contract Manufacturing is seeking a dependable Client Service Representative to support our customers and internal teams through the order and manufacturing process. You will serve as a key contact, ensuring clear communication, accurate information, and timely follow-up.

The ideal candidate excels at building customer relationships, solving problems, and managing multiple priorities in a fast-paced manufacturing environment.

Qualifications

• Excellent communicator who builds customer relationships.
• Strong multitasking abilities and attention to detail.
• Professional and friendly when communicating with customers.
• Able to manage deadlines and time-sensitive requests.
• Independent worker who also collaborates in a team.
• Willingness to learn new systems and terminology.

Responsibilities

• Serve as main point of contact between customers and internal teams.
• Support customers throughout the order and manufacturing process.
• Ensure clear communication, accurate information, and timely follow-up.
• Help solve problems and manage multiple priorities.

Skills

Customer service

Communication

Organization

Problem solving

Teamwork

Time management

Job description

Forum Contract Manufacturing is seeking a dependable Client Service Representative to support our customers and internal teams through the order and manufacturing process. You will serve as a key contact, ensuring clear communication, accurate information, and timely follow-up.

The ideal candidate excels at building customer relationships, solving problems, and managing multiple priorities in a fast-paced manufacturing environment.